A customer is the most important visitor on our premises. He is not dependent on us. We are dependent on him. He is not an interruption in our work. He is the purpose of it. He is not an outsider in our business. He is part of it. We are not doing him a favor by serving him. He is doing us a favor by giving us an opportunity to do so.— Mahatma Gandhi
Our Mission
Our mission is to empower diverse leaders and maximize returns for investors, all while delivering the highest level of guest satisfaction. We achieve this by fostering a culture of development and cultivating a passion for excellence within our team.
Our Vision
Through delivering exceptional experiences that exceed expectations, we aspire to inspire a world of memorable moments while making a positive impact and instilling pride in guests and employees alike.
Our Achievements
- 2022 Fairfield Inn-Ft. Smith – Silver Circle Award
- 2022 Courtyard-Ames – Silver Circle Award
- 2021 Fairfield Inn-Ft. Smith - Gold Circle Award
- 2021 Courtyard-Ames – Gold Circle Award
- 2013 Hilton Connie Award
- 2013 Hampton Inn Lighthouse Award
- 2014 Choice Hotels Platinum Award
- 2014 Best Western Director Award
- 2014 TripAdvisor Choice Award
Our Achievements
- 2022 Fairfield Inn-Ft. Smith – Silver Circle Award
- 2022 Courtyard-Ames – Silver Circle Award
- 2021 Fairfield Inn-Ft. Smith - Gold Circle Award
- 2021 Courtyard-Ames – Gold Circle Award
- 2013 Hilton Connie Award
- 2013 Hampton Inn Lighthouse Award
- 2014 Choice Hotels Platinum Award
- 2014 Best Western Director Award
- 2014 TripAdvisor Choice Award